People who fix Credit

Universal Credit was fully serviced and launched in these job centres in the spring of 2017. From April 1, 2017 to March 31, 2018, we provided Universal Credit to help people in Wiltshire with nearly 1,700 problems. Throughout England and Wales, Citizens Advice has been helping people with over 200,000 Universal Credits since its launch in 2013.

Until 2022, 7 million UK households will receive Universal Credit. However, Universal Credit already fails with many people. She forces people into debts and leaves them without the means to make ends meet. What is more, she does not have the means to do so. With Citizens Advice across the nation, we are already assisting tens of millions of people using Universal Credit.

When the Universal Credit issue is not resolved, it will be escalated. That is why we have worked to get the government to tackle the Universal Credit issue before it happens. Ever since Universal Credit was launched, we have used our clients' proofs to convince the government to make changes to make sure UC works for the people who need it.

Since July 2017, the Citizens' Advisory Service has been working at the local and national levels to get the federal authorities to take a break and repair Universal Credit. That is because our proofs show that Universal Credit can enable people to make substantial payments and that they can run the risks of falling into debts and distress while waiting for their first payments.

Those changes should make a significant impact on the million people who will claim UC by the full implementation. Introduction of an extra, non-refundable cash grant for those who move from Housing Benefit to UC to help people afford their rents. Governments will again look at universal assistance to make sure that those who need it are supported to join the UC and adjust to the associated changes, and broader changes to the UC and the cone set are under examination.

We have been calling for all these changes in recent month and believe that they will make a genuine difference to the people we help. The National Citizens Advisory Service is now investigating how to ensure that Universal Credit works for low-income working-class couples. Find out more about Citizens Advice's work on universal credit and contemporary work.

Do you need help applying for Universal Credit or do you have any queries? Obtain on-line tips about Universal Credits. Let us advise you on Universal Credit by telephone by phoning 03444 111 444. Consult your personal civic advisor. Let us advise you about Universal Credit by e-mail. Some of the hitherto strongest evidence on how Universal Credit works and what people' issues are is provided by our information.

*Statistics all come from a sample poll of people who will be joining Universal Credit's full-service citizen advisory services from May 2017. Over 1 in 3 people we help at Universal Credit wait more than 6 months to earn an income. When Full Services was introduced in their East Anglia area, Karen and her husband tried to make a common Universal Credit demand.

While Karen received a token to record her husband's data, it was not approved by the on-line recruitment system. Tried to get through to the help line, but after many tries she gave up because her credit ran out. and a counsellor phoned the phone number on her name.

Having waited about 40 mins, Karen was informed that the Universal Credit Services Center didn't have the IT to solve her issue and that she needed to go to the job center. Faced with a six-week delay for a first payout, minor deployment problems have significantly raised the pressure on Karen and her immediate families.

30 percent of the people we help have made 10 or more phone conversations to the help line to clarify their claims. Anyone using Universal Credit must call the help line to meet their request. 40 percent of the people we were helping said they didn't know they could get an early deposit to help with the first wait for their first pay.

More than half of the people we help get the Universal Credit have lent themselves to while they wait for their first pay. People we see on Universal Credit are almost one and a half time as likely to look for counsel on debts matters as those on other services. For more information on Universal Credit, please see our Universal Credit deployment review.

Do you need help applying for Universal Credit or do you have any queries? You can also visit our Universal Credit advisory service.