Credit Consultation Services

It is expected that this consultation document will be of interest to both business and consumer. This will be of particular interest to companies with off-the-shelf licenses granted by the Office of Fair Trade under the Consumer Credit Act 1974. The majority of these will not yet have been dealt with by an office of the European Public Defender of Rights.

Circumscribed credit companies, which are also subject to regulation by the Financial Services Authority, are already subject to the ombudsman, but there will be some changes to the ombudsman's rules for these companies. It will also be of interest to customers as it outlines how the Ombudsman's new rules on credit for private individuals will work.

consultative document, draft regulations for new legislation on credit for consumers

Please comment on this consultation to the Financial Ombudsman Service. We kindly ask you to reply by 11 October 2006. Unless you ask otherwise in written form, we will make all answers available for your review. Note that a default privacy notice in an e-mail is not considered a nondisclosure application. Who should consult this Consultation Document?

It is expected that this consultation document will be of interest to both business and consumer. This will be of particular interest to companies with off-the-shelf licenses granted by the Office of Fair Trade under the Consumer Credit Act 1974. The majority of these will not yet have been dealt with by an office of the European Public Defender of Rights.

Circumscribed credit companies, which are also subject to regulation by the Financial Services Authority, are already subject to the ombudsman, but there will be some changes to the ombudsman's rules for these companies. It will also be of interest to customers as it outlines how the Ombudsman's new rules on credit for private individuals will work.