Account in Credit

You have a credit in your account for gases or electric power.

Payment of your utilities bill by bank transfer means that you know what you will be charged each and every months and often gives you a rebate. That makes acceptance giros a good way for many individuals to make their power bill payments, but it can mean that you find that your account is on credit.

You may be able to request a refund if you find that your account has a balance. However, first take a close look at your power account. On this page, your choices will be explained if you find that your power account has a balance. When your account is credited, you should compare your supplier's estimation of your power usage with your real meters.

When your vendor has underestimated the amount of natural or synthetic energy you consume, your account may not be credited at all. Communicate your readings to them and request an update invoice basing on your real use. When your account is credited and your invoice is correct, think about what season it is.

You will often find that your account is credited during the summers. The reason for this is that the climate is usually warm and light, so you often consume less power. But this credit usually goes over to pay for your extra power consumption in winters when it's getting worse and cooler.

Consider whether you can pay higher bills if you get that back now in your home in real time. Might be better to hold back with this cushion against higher winters prices. Ensure that you pay a reasonable amount each and every months by always telling your suppliers about anything that can influence the amount of power you consume.

When your invoices are correct and you are sure that you can still afford to make your higher snow invoices, you can ask your suppliers for a reimbursement. Depending on your supplier's policies, your claim will vary. Contact your vendor directly to request a reimbursement of any excess payments you have made.

Usually they will not give you a reimbursement if they believe that the excess payment is necessary to meet your needs in your winters. Every two months Bob would pay 70 by credit card for his petrol and current. By the time his power utility verified his real consumption, they found that he had used less natural gas than he had already used.

He had an account of 300 pounds. It turned to its power company to demand a reimbursement of this moneys. Last year they reviewed its use and saw that the credit had been established during the course of the winter when its use would be highest. You reimbursed his 300 pounds and cut his acceptance giro to 50 pounds.